# sweetgreen Rewards Program Terms sweetgreen Rewards (“Program”) is offered by sweetgreen, Inc. (“sweetgreen,” “we,” “us,” or “our”) to eligible individuals who enroll in the Program (“Members,” “you,” or “your”). Please read the Program Terms and Conditions (“Terms”) carefully. The Terms may have changed since you last read them. By (A) registering for an account with sweetgreen using the sweetgreen mobile application (“App”) or online at order.sweetgreen.com (“Website”), (B) redeeming Points (as defined below) or otherwise participating in the Program, or (C) if you have a registered sweetgreen account prior to your receipt of an email notice of your enrollment in the Program and declined to opt out of the Program after receiving such email notice of your enrollment in the Program, you agree to the Terms, as well as sweetgreen’s Terms of Use (“Terms of Use Terms”), which are incorporated by reference into these Terms (and vice versa). If you do not agree to be bound by these Terms in accordance with this paragraph, you may not participate in the Program. If you wish to opt-out of the Program or request the deletion of your account, you can email us at hello@sweetgreen.com. ## Eligibility Individual residents of the 50 United States and the District of Columbia who are 16 years of age or older may enroll to become Members. If you are between the ages of 16 and 18 (or the age of majority in your jurisdiction of residence, if higher than 18), you may access and participate in the Program only with the consent and under the supervision of your parent or legal guardian. For the avoidance of doubt, only natural persons transacting in their personal capacity and for their own account are eligible to participate in the Program. Third party aggregators, groups, organizations, and business entities are not eligible. sweetgreen reserves the right to delay enrollment until your membership eligibility is confirmed. ## Account Creation To become a Member and earn Points, you must create an account on the Website or the App. sweetgreen does not warrant that the App will be compatible with your mobile device. To download and use the App you must have a compatible mobile device (iOS or Android). Your account is non-transferable and you may only have one (1) account at a time. If we discover that you have multiple accounts or otherwise violate these Terms, we reserve the right to terminate all such accounts in accordance with these Terms and invalidate any Points associated with such accounts. ## Earning Points Members will earn ten (10) points (“Points”) for each $1 they spend on eligible purchases made using the App, Website, or in-stores. In addition, we may offer additional opportunities to earn Points, including, but not limited to, milestones, promotions, and challenges which can be completed by purchasing certain menu items or reaching a specific spend level, order frequency or other thresholds as described in the specific terms and conditions for that opportunity. To earn Points for in-store purchases, you must access your Earn and Redeem QR code via the App and scan it using the in-store terminal at checkout prior to completing payment for your order. Cancelled orders will not earn Points. Points cannot be earned by ordering through any third-party platforms, or by placing catering orders. Transactions in which Points are redeemed and payments for taxes, tips, merchandise, gift cards, or any other fees will not earn Points, unless otherwise specified by us. Points will be deposited in your account within 24 hours of the date of your qualifying transaction. Points are automatically tracked and allocated to each Member’s account by sweetgreen or our service providers and our decisions and records regarding such calculations and benefits will be final and binding in all respects. Your eligibility to receive Points is subject to verification at all times. Points cannot be transferred, exchanged, bartered, auctioned, sold, or redeemed for cash and have no value outside of the Program. ## Point Expiration Points expire 180 days after the date they are deposited in your account. You forfeit all Points that you do not redeem prior to their expiration. ## Point Redemption To redeem your Points, follow the directions provided in the App or Website. Each reward item has its own specific Point value as set forth in the App and on the Website. Points cannot be redeemed for gift cards, cash, or gift certificates, unless otherwise stated by sweetgreen. Points will not be applied to any transaction automatically; you must follow the directions to affirmatively select and redeem Points for a specific reward. Points can only be redeemed for one (1) reward item in any single transaction. Points cannot be redeemed or stacked with an existing offer. Points are redeemed on a first-in first-out basis. sweetgreen reserves the right to restrict the use of Points in combination with other discounts and promotions. Points can only be redeemed in connection with qualifying pickup, sweetgreen native delivery and Outpost orders placed using the App or Website or in-store purchases using Scan to Redeem via the App. ## Member and Program Termination/Modification sweetgreen reserves the right, in our sole and absolute discretion, to (i) suspend or terminate a Member’s account at any time for any reason or (ii) invalidate any Points we deem to have been awarded in error, or as the result of the use of an account by or on behalf of third parties or any actual or suspected fraudulent or dishonest activity. sweetgreen may terminate the Program at any time, with or without notice. Your continued use of the Program indicates your acceptance of any revised terms. ## Change to Your Account Information You must advise sweetgreen of any change in your name or the address, phone number and/or email address associated with your account. Changes can be made via the App or on the sweetgreen website. ## Release of Liability/General Conditions By participating in the Program, you agree to release, discharge, indemnify and hold harmless sweetgreen and others from any liability or damages which may arise out of participation in the Program. ## Personal Information Your personal information collected in connection with this Program will be used in accordance with sweetgreen’s Privacy Policy, available [here](https://www.sweetgreen.com/privacy-policy). If you are located in California, please also see the “Notice of Financial Incentives” section of our Privacy Policy. If you are located in Colorado, please see the “Colorado Loyalty Program Disclosures” section of the Privacy Policy.